Process Peak | Communicate. Collaborate. Grow.

Position:  CEO / Founder

What You Really Do:  Oversee and engage with our clients to ensure their success with our services. Jamie her team and I do the initial Blueprinting with our clients and Adam and his team assist me with the monthly client performance reviews and check-ups. Meet with members of the executive management teams to discuss new ideas, best practices and any challenges they may have. Be the best Father I can to my daughter Hartley.

Birthplace:  Covina, CA. I grew up on Balboa Island in Newport Beach CA and Maui HW.

Home today is:  Carlsbad, CA

Favorite Teams:  Tampa Bay Buccaneers, USC football Trojans, Sandfield & TEAM PROCESS PEAK

Hobbies:  Cooking, Wine Tasting, boating

Favorite Vacation Spots:  Maui, Costa Rica, Mexico

What do you like most about being a part of PROCESS PEAK?
From founding the company my vision was to change fundamentally the way the franchising industry sold franchises. With the team that has been assembled, starting with the leadership of Tim Johnson and the commitment of the rest of our associates we have fulfilled that vision. There isn’t another company today within this industry that comes close to the “game changing” ideas, tools and process that we execute. There are a few companies trying to emulate what we do which I guess in itself is somewhat flattering; fortunately they lack the experience and fundamental understanding of “why” which is a critical ingredient in making our clients successful. That as a founder is very satisfying and what I enjoy most about our company.

Fun Facts:

• My first girl friend was Kelly McGillis of “Top Gun Fame”
• I played baseball for the San Diego Padres in their farm system (obviously that didn’t work out too well)

Position:  President

What You Really Do:  Inspire and lead the team on a journey of constant and never ending improvement both personally and towards the success of our clients and the services we provide them. Make sure everyone is having fun!

Birthplace:  Arroyo Grande, California

Home today is:  Carlsbad, CA.

Favorite Teams:  Chargers & Broncos (yes it is possible) and of course “Show Time”! Go Lakers.

Hobbies:  Entertaining my Four kids, Growing Process Peak, taking my buggy to the desert and Baja.

Favorite Vacation Spots:  Home, Baja, Palm Springs, Big Bear.

What do you like most about being a part of PROCESS PEAK?
Working with my outrageously talented team and delivering the most kick ass solutions in Franchising.

Fun Facts:

• I have commuted by boat, plane and helicopter.
• I used to work 300 feet above the ocean.
• My kids and entire extended family have no idea what I do for a living.

Position:  Vice President Social Development

What You Really Do:  Facebook-stalk my friends from the Industry and make fun of companies with terrible Facebook pages. I also get to share best-practices for franchise development and social media strategies.

Birthplace:  Palo Alto, home of stuffy cafes and Internet Start-ups

Home today is:  Carlsbad, CA. Life is Rad in Carlsbad!

Favorite Teams:  Still like the S.F. Giants from all the games I went to growing up. Lakers fan for life — I never could bring myself to root for the Warriors as a child. San Diego Chargers — season ticket holder and professional tailgater.

Hobbies:  Surfing down the street from the office. Skateboarding with my oldest son. Chasing the dog around the house with my youngest son. Sneaking away for date nights with my wife. Beach camping with the whole family.

Favorite Vacation Spots:  Private villas in Bali. We’re a surfing family, and Bali has great waves and is cheap so we live like royalty! I also enjoy driving our conversion van up the California coast and camping at new spots. I used to camp in Baja quite often, but now that I have kids I don’t want to risk it.

What do you like most about being a part of PROCESS PEAK?
I’m a leader, not a follower. Our services have changed the way people do business and I enjoy being on the bleeding-edge.

Fun Facts:

• I was afraid of heights as a child and grew up to be a Jr Olympic high-diver.
• I nearly died from drowning when I was 4 and now I travel the world to surf.
• I’m the mayor of 3 businesses on FourSquare and I get a little heartache every time someone takes away my Mayorship.

Position:  Cat Herder

What You Really Do:  Make sure our team produces what the customer wants. Make sure the Customer wants what they need.

Birthplace:  Waitakere, Auckland, New Zealand

Home today is:  Ponsonby, Auckland, New Zealand

Favorite Teams:  Yachting—eam NZ, Rugby—The All Blacks, any NZ giant killers

Hobbies:  The Gym, Mountain and Road Biking, Sailing, Mucking around in Surf, Snow Skiing, Travelling, Adventure, Suduku

Favorite Vacation Spot:  Are they ever the same second time around? Wherever I was last.

What do you like most about being a part of PROCESS PEAK?
They do exactly what I tell them? Nah maybe changing the Franchise World with an awesome team.

Fun Facts:

• I don’t really like technology.
• I’ve sailed around 20,000 miles offshore.
• I once jet skied naked around all the boats in NZ’s biggest fishing contest!
• There is nothing like a nice Lamb Chop.
• My favourite drink is Mount Gay Rum!
• I would like to do the last three all at once.

Position: The beatings will continue until morale improves.

What You Really Do: What my wife tells me to do.

Birthplace: Auckland, New Zealand

Home today is: Muriwai, New Zealand

Favorite Teams: Rugby—Auckland and the All Blacks

Hobbies: Beef, Beer, and BBQ.

Favorite Vacation Spot: Where ever there’s snow.

What do you like most about being a part of PROCESS PEAK?
Working with other like minded and passionate individuals.

Fun Facts

• I only read non-fiction.
• I’ve still got my marbles from when I was a kid.
• I sleep without a pillow.
• Platoon and Children of Men are my favorite movies.

Position: Ocean House Ghost

What You Really Do: I would characterize myself as the “Casper” type of ghost. I am friendly, but I still like to get a scare out of people! I also like to mess with the phone system when important calls are taking place.

Birthplace: Carlsbad, Ca 1888 when the old Hotel Carlsbad & Mineral Springs burned down.

Home today is: Ocean House Attic above the Process Peak offices.

Favorite Teams: LA Lakers, and I say that because I think Tim and Mark would try to get me out of the house if I didn’t say so!

Hobbies: Slamming Tim’s doors during meetings, turning on the attic light at night to scare Jamie and Jon, stealing Adam’s coffee mug.

Favorite Vacation Spot: Maui, but I don’t get out much anymore… too afraid of the UV-rays. I am hoping Mark will take me with him next time!

What do you like most about being a part of PROCESS PEAK?
They are very accepting of anyone, Alive or Dead. I put in an application to be the new mascot of Process Peak, so vote for me! Call 1-88-DA-GHOST.

Fun Facts:

• My house is a historical landmark.
• My favorite drink is Sailor Jerry with Root beer.
• I secretly think Jon is really stunning.

Position:  Client Development Manager

What You Really Do:  I make you happy! Don’t mind me practicing standup comedy on you during our conference calls. I am your tour-guide through the entire Production process with Process Peak; from Blueprinting to build-out I am here to ensure you are on track and comfortable with the process.

Birthplace:  San Francisco, Ca… but I claim to be a San Diego native since I have lived here my entire life.

Home today is:  Carlsbad, Ca and finally a proud homeowner!

Favorite Teams:  San Diego Padres and Chargers, and the Boston Red Sox (How can you not become a fan when you live there the year they broke the curse?)

Hobbies:  Boxing, Softball, Writing, Pretending I am a judge on “So you think you can Dance”

Favorite Vacation Spot:  Cinque Terra, Italy

What do you like most about being a part of PROCESS PEAK?
I love that I am still excited to come to work every day. Morning coffee dates with Jon; Costco lunch sampling with Adam; people watching with Savannah and Allison; and the office always has an upbeat energy! We have some of the most amazing clients to work with each day, which makes coming to work even more pleasant.

Fun Facts:

• At the age of 3 my parents used to record Pee Wee Herman’s Late Night Stand-up act for me, and I watched it every morning! I guess that is where I got my sense of humor from.
• I was the 1997 State Champion for Dance, in the category of “Best Duo/Trio”.
• No matter how many times I have seen it, anytime Shawshank Redeption is on TV I ALWAYS watch it.

Position:  Client Design Manager

What You Really Do:  Pixel pusher—graphic design, interface design, and web development. I work with clients to build stunning and informative Virtual Brochures.

Birthplace:  Hampton Roads, Virginia

Home today is:  San Diego/Hamilton’s Tavern

Favorite Teams:  Team Zissou

Hobbies:  Music, drawing/painting, cycling, hiking.

Favorite Vacation Spot:  I’m not familiar with this, how you say, “vacation”.

What do you like most about being a part of PROCESS PEAK?
Great clients, great colleagues, fun and challenging work, and a short commute.

Fun Facts:

• I’m right handed. I broke my right wrist in high school and learned to write and even draw with my left hand.
• Along that line, I can only do a cartwheel to my left. If l try to do a cartwheel to my right, I kind of crumple awkwardly and end up with grass stains.
• I once met and partied with the band, TV on the Radio.
• I prefer to stand while working. My desk is at about chest height to accommodate.

Position: Wading the waters of the Tongariro river / Solution Developer

What You Really Do: Anything productive, I hate time wasting.

Birthplace: Newcastle, South Africa

Home today is: Auckland, New Zealand

Favorite Teams: Cycling—Team Saxobank and Milram

Hobbies: Fly Fishing, Cycling (Road and Track), Target Shooting, Tying Fishing Flies.

Favorite Vacation Spot: A river in the mountains, far away from civilization.

What do you like most about being a part of PROCESS PEAK?
Developing cutting edge software systems.

Fun Facts:

• Love the outdoors.
• I love any kind of weapon.
• I walk around my car to check for dings each time before leaving a parking lot (and take appropriate measures).

Position:  Client Engagement Manager

What You Really Do:  Provide clients with product training, support, analytics and fight crime on the mean streets of San Diego.

Birthplace:  Encinitas, California

Home today is:  Cardiff By The Sea, California and anywhere with a tasty breakfast burrito and good waves.

Favorite Teams:  The undefeated and legendary San Diego kickball team known as The Fighting Free Range Hand Turkeys, the Padres and any team that will beat the Raiders!

Hobbies:  Surfing, soccer, softball, kickball, tennis, guitar and eating.

Favorite Vacation Spot:  Home! When you live in San Diego you are always on vacation, but when I force myself to leave every now and then you can find me surfing down in Mexico.

What do you like most about being a part of PROCESS PEAK?
We provide a product and service unparalleled by anyone in the industry and have a staff/culture that produces exceptional results and a work environment that can be best described as a highly productive beach front open mic night.

Fun Facts:

• The Vatican Police have asked me never to return to Rome
• I think Tommy Boy is one of the greatest films ever made
• I have lived in 12 different cities in the past 8 years

Position:  Client Development Specialist

What You Really Do:  I do my best to put my art degree and my English teacher’s credential to work to make beautiful virtual brochures that are grammatically correct!

Birthplace:  Born ‘n bred in sunny San Diego

Home today is:  Carlsbad, CA

Favorite Teams:  Go Bruins! (UCLA basketball to be exact) I didn’t go to UCLA, but I went to UC Davis and quite honestly we had no basketball to speak of, so I adopted my hubby’s team (and fellow UC school!) It doesn’t hurt that they are fantastic either.

Hobbies:  cooking, hiking, painting, ceramics and delicious Sunday farmer’s markets on the Coast Highway.

Favorite Vacation Spot:  It’s hard to pick just one, but my honeymoon to Jamaica was certainly the most unforgettable vacation I’ve had to date.

What do you like most about being a part of PROCESS PEAK?
You know how you hate going to work in the morning: putting on your office clothes, thinking of your huge to-do list, wondering if that co-worker you don’t get along with will pester you that day?  Well, I used to know all that until I was fortunate enough to come here, where I can Wear my jeans and flip-flops, I’m (mostly!) excited about the items on my to-do list, and I work with my friends!  What isn’t there to love about working here? Seriously.

Fun Facts:

• I LOVE the beach but really truly cannot stand sand in between my feet and my flip-flops. It’s quite a problem.
• I decided to become a vegetarian 18 years ago because my sister and I watched an episode of “Blossom” where she stopped eating meat and had spaghetti and wheat balls.
• When I was about 3 I was sitting on the back seat of a speed boat when we hit a wave and I flipped over backwards into the motor housing… ok, I know these are fun facts, but come on, given that I wasn’t even hurt, it’s a good story.

Position: Retired Motivator

What You Really Do: Remind the team that an Office Depot run is in order.

Birthplace: Office Depot, Oceanside, CA

Home today is: Sitting on Adam’s desk with an empty feeling inside.

Favorite Teams: The Production Team. They didn’t eat nearly as much of me as Adam, Tim & Jon.

Hobbies: Counting crumbs, teasing Tim’s kids.

Favorite Vacation Spot: The recycling bin.

What do you like most about being a part of PROCESS PEAK?
They really appreciated me and are so loyal they can’t get rid of me.

Fun Facts:

• Adam never stops eating.
• I suffer from pedophobia, fear of children.

Position:  Strategic Copywriter

What You Really Do:  Read people’s minds, string together winning combinations of letters. Repeat.

Birthplace:  Escanaba, Michigan. (Really!)

Home today is:  Olivenhain, California

Favorite Teams:  Green Bay Packers, Michigan State Spartans, La Costa Canyon Mavericks

Hobbies:  Running (lately it’s been racing in mud runs), reading, movies, family time

Favorite Vacation Spot:  That’s tough. Costa Rica was fun. Paris was a blast. San Francisco is a lot closer.

What do you like most about being a part of PROCESS PEAK?
Being on the leading edge, doing stuff that no one else is doing. Yet.

Fun Facts:

• Jumping out of an airplane did not cure my fear of heights.
• I am married to an incredible cook, yet I do not weigh 300 pounds.
• I once ran the first mile of a marathon in 5:15. Then I slowed the hell down.

Position:  Client Development Assistant

What You Really Do:  Work with our clients to help tell and illustrate their brand opportunities and watch people walking down the street from our window and pick boyfriends out for Jamie.

Birthplace:  New London, CT

Home today is:  Oceanside, CA

Favorite Teams:  Off the Field: only the best co-ed adult softball team ever! And of course the Padres and the Chargers, bless their little hearts.

Hobbies:  dancing, softball, scuba diving, reading, just beaching it

Favorite Vacation Spot:  Galapagos!!!

What do you like most about being a part of PROCESS PEAK?
The discovery of the Keurig, the constant improv. comedy routine performed by office personnel, and the opportunity to be a part of an always growing and engaging industry.

Fun Facts:

• I’ve seen a volcano erupt in Ecuador.
• I’ve dove the Blue Hole in Belize.
• I was on a plane that hit another plane while taxing in San Diego (I won’t mention the airline.)

Position: Chief Wrangler of the Cat Herders

What You Really Do: Get the right people in the room together to make great things happen. Facilitator.

Birthplace: Auckland, New Zealand

Home today is: San Miguel de Allende in Mexico – yeah I know – what the hell is a Kiwi doing living in Mexico?

Favorite Teams: Theres only one team for me and thats Process Peak! (yes I’m a greaser) – although the All Blacks are right up there as well.

Hobbies: Working – (yes I’m a sad bastard) – mountain biking (this really only happens in my imagination).

Favorite Vacation Spot: A warm beach anywhere.

What do you like most about being a part of PROCESS PEAK?
The opportunity to be part of the Franchising industry in the USA and working with a Team (PP) that is dramatically changing the Industry for the better.

Fun Facts:

• I was once a Sheep Shearer in NZ.
• I used to be into Show Jumping and Rodeo.
• I nearly stood on a rattle snake a few weeks ago.