You’re no longer in complete control your brand message; you’re now in a partnership with your customers. They are talking to their friends and anyone who will listen on a variety of online channels. Reputation Management Services from Process Peak enable you to listen to and understand your customers and their sentiment, so you can cultivate a stronger reputation and grow your business faster – at both the corporate and local levels.
Your full time job is managing a franchise brand.
Our full time job is staying current and executing on marketing initiatives to grow brands.
With our Managed Services, you can have a brand-congruent social media presence, executed in a best practices manner, so you can be confident that your prospects are getting the right message, your fans know what to tell their friends, and your candidates see that you have an engaged presence in the online communities that matter.
There are many ways to generate interest from new customers. Local advertising options from Google, Facebook, Foursquare and others enable you to reach targeted prospects who are searching for your product or service from their PC or mobile device.
Process Peak can help you find the local advertising service that works best for your brand.
Your customers and prospects know your brand already. They’ve Googled and found you on Facebook, Google+, Yelp, Yahoo Local, Bing etc.. They’ve read the reviews and looked at the rankings, for better or worse. Social and mobile technologies have transformed the practice of brand management, but that doesn’t mean you have to leave your brand’s reputation to chance. On the contrary, now more than ever, you must be proactive about positively influencing perceptions of your brand and engaging with those that comment.
To connect with your customers, you must have a robust social and online listing presence. The challenge is to create and manage that presence in a consistent and brand-congruent way across your entire franchise system.
Process Peak will establish and optimize your online presence and help you stay ahead of your competitors where it really counts, where customers are searching for your services.
System Catalyst is an online hub/Intranet that gives your Franchisees 24/7 access to the critical information they need for optimal growth and everyday operation of their businesses once up and running.
Promote Franchisee interaction and stimulate growth in real-time with discussion boards, relevant content, announcements and access to online training materials/manuals.
Onboarding Catalyst enables your new Franchisees to succeed faster, by guiding them step-by-step through the process of opening their new franchise. The transition from being a franchise candidate to engaging in the Onboarding Catalyst platform is instant and enables you to provide information that’s essential to their new business up and running.
Pipeline Catalyst is the premier franchise recruiting solution for engaging candidates via a 24/7 collaborative environment. It combines an engaging online experience with a robust CRM enabling efficient and effective pipeline monitoring and management. Decrease your sales cycle and increase the quality of new franchisees though a proven solution responsible for more than 4,000 franchise awarding’s.